If the items on your order remain out of stock with the supplier then we will automatically refund you for the back-ordered items and dispatch the remaining items on your order using your chosen postage. If any of your items are on ‘back-order’ then we will attempt to order a resupply of the items twice (i.e. The majority of orders from our suppliers arrive on Thursday or Friday of the same week and we will aim to ship your order out to you within 24 hours of the supplier delivery arriving with us. If any of your ordered items are out of stock we will order them from our supplier at the earliest opportunity, this is usually on a Monday morning. If all your ordered items are in stock we will aim to dispatch your order within 24 working hours of receiving your order and will send email confirmation to let you know when it has left us via your chosen postage method. Those items can be back-ordered and we will update you when we have the items in our warehouse ready to ship.

The items that do not show a stock status are items we can sell as a retailer for those manufacturers. We do not hold a huge amount of stock but we do now operate a live stock system.

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